Featuring Regina In Being…Regina

Regina Twine

http://www.linkedin.com/in/reginaltwine

rltwine@gmail.com 919-228-9463

Summary

Strong seven year background in helping customers achieve their goals, ambitious towards meeting and exceeding goals, persistent and driven,  willingness to learn and expand on current knowledge, strong interpersonal and analytical skills, ability to work independently as well as in a team environment, superb leadership, planning, organizational and communications abilities

Work History

GANNETT NEWSPAPER GROUP Binghamton, NY……….…………………………..November 2008- Current

Publisher of Binghamton Press & Sun Bulletin, Elmira Star Gazette, & The Ithaca Journal newspapers

CNY Telephone Sales Representative

• Strengthened regional church account’s online presence by 30% through increased advertising opportunities
• Increased obituary accuracy by 15% through streamlining email submission process

NATIONWIDE CREDIT, INC Vestal, NY ………………………………………….……June 2008- November 2008

Division of Customer Service & Collection Company for Sprint Cellular Phones

Customer Service Agent Contract through Manpower Staffing

• Decreased call volume 20% by effectively answering customer questions and providing do it yourself resources
• Increased call center efficiency by decreasing staffing costs 10% for company

BRAZEN CAREERIST Madison, WI………………………………………………………………………………2007-Current

Social Networking Company

• Leveraged social media tools such as Twitter and Facebook to increase blog traffic 40% in one month
• Increased Gen Y blogger presence at a South by Southwest panel through targeted video campaign

KITTY HAWK KITES, Nags Head, NC…………………………………………………..Summer 2006 – 2007

The Largest Kite Store and Hang Gliding School in the World

Reservationist & Marketing Intern

• Exceeded company sales goals by $3,000 weekly on recreation sales
• Raising recreational sales 10% by recommending high value event packages
• Oversaw 20-30 volunteers and aided in operations for a local fundraising project that raised over $5000

EAST CAROLINA UNIVERSITY SPORTS MARKETING Greenville, NC………….. 2004–2007

Marketing Department for Top University Sports

Promotions Student Worker

• Increased hospitality attendance year over year by 15%
• Increased media program sponsorship by 10% through advertising and in person promotions

DOMINO’S PIZZA, Greenville, NC………………………………………………………June 2004 – June 2007

Pizza Delivery Company

Customer Service Representative

• Decreased production costs of food products by 55%
• Increased local marketing by 40% through campus & community events

Education

EAST CAROLINA UNIVERSITY, Greenville, NC

Bachelor’s Degree in Business Administration with a concentration in Marketing            May 2007

Worked through college at Sports Marketing and Domino’s Pizza

Leadership

Student Union President

Omicron Delta Kappa Chapter Vice President

Student Government Student Welfare Committee Chair

Sophomore Vice President

ECU Emerging Leaders Program Graduate

Alpha Kappa Psi Business Fraternity Member

Awards

Student Union Young Leaders Award Winner

Outstanding Senator Award Winner

Alumni Scholarship Winner

Outstanding Student Leader Award Finalist

Outstanding Senior Award Finalist